Information Collection and Use
Ace Proxies does not collect any personal or individually identifiable information without the informed consent of the member. We will not sell, share, or rent your confidential information to third parties, including individuals or other organizations.
What types of information do we collect?
We collect the following types of data from you when you use the Services:
Collection of Submitted Information. We may collect and store any information you submit or upload through the Services, whether through your submission of information through a form, purchase of a product, reporting of a problem, registering an account, or otherwise. This information may include, but is not limited to, your IP address, your name, address, email address, screen name, telephone number, payment information, or any other information submitted by you or any user through the Services. We may collect records and copies of your correspondence (including email addresses), if you contact us.
Collection from Third-Parties. We may collect information about you from third-parties, including from any account through which you log into, or otherwise interact with Ace Proxies (e.g., Facebook or Google). If applicable, we may have access to certain information from your linked Google or Facebook account, including your public profile information, your email address, or other information possessed by those third-parties. We may aggregate any information about you collected from any source. When you create an account on the Services you are able to do so by using your credentials with a designated third party website or service ("Third Party Account") such as Gmail®. Doing so will enable you to link your account and your Third Party Account. If you choose this option, a Third Party Account pop-up box will appear that you will need to approve in order to proceed, and which will describe the types of information that we will obtain. This information includes your Personal Information stored on your Third Party Account, such as user-name, email address, profile picture, birthday, gender and preferences. Any Anonymous Information that is specifically connected or linked to any Personal Information, is treated by us as Personal Information, as long as such connection or linkage exists.
Registering through social network account: When you register or sign-in to the Services via your social network account (e.g., Facebook, Google+), we will have access to basic information from your social network account, such as your full name, home address, email address, birthdate, profile picture, as well as any other information you made publicly available on such account or agreed to share with us. At all times, we will abide by the terms, conditions and restrictions of the social network platform.
Log Data Collection. Log data may include passive information about your device, visit, or use of the Services, including, but not limited to, browser type and operating system used, web pages you visit, request protocol type, your original and destination IP addresses, size and mime types of HTTP pages/transfers, referrer URL address and domain name, version of encryption algorithm supported by the browser, time spent on those pages, access times and dates, and information about your mobile device used to access the Services (including phone number, operating system details, and any applicable unique identifiers for you or your device, including your devices' Unique Device Identifier (UDID), any Apple or iOS identifiers (e.g., IDFA or an Advertising Identifier), any Google or Android identifiers (e.g., Android or Google Advertising ID), any Windows identifiers (e.g., Windows Advertising ID), or any other similar identifiers which identify you or your device).
The logging data above is collected as part of our attempt to monitor ongoing performance and service integrity in order to enhance our service offering. We have implemented strict technical and organizational measures to ensure that the log data is protected at all times and destroyed after statistical analysis by our security and performance engineering teams. Additional service performance statistics logs may be collected from time to time in order to evaluate the scalability of the Ace Proxies services and/or introduce new service enhancements.
Cookies and Related Technologies. When you use our Site, we, or other third-parties assisting us, may store cookies on your computer (as well as other tracking technologies like web beacons and pixels) in order to facilitate and customize your use of our Site. A cookie is a small data text file, which a website stores on your computer's hard drive (if your web browser permits) that can later be retrieved to identify you to us. Our cookies may store information regarding your account information. You are always free to decline our cookies if your browser permits, but such disabling may cause some of the features of our Site to not operate properly and your online experience may be limited.
Intelligent Caching. We uses extensive caching technology to cache frequently requested Web content. Caching mechanisms are used to serve web pages directly from the Ace Proxies local storage as a means to make web performance faster and more efficient. We do not cache or locally store any end-to-end web content transfers, like e-commerce transactions, via the Secure Socket Layer (SSL).
How do we use your information?
We use your information in order to provide you with the Service and to comply with our legal requirements and internal guidelines. This means that we will use the information to set up your account, provide you with support regarding the Service, communicate with you for updates, marketing offers or concerns you may have and conduct statistical and analytical research to improve the Service.
By submitting your contact information to Ace Proxies or Ace Proxies’s partners, you consent to receiving such communications.
Information we share
We do not rent or sell any Personal Information. We may disclose Personal Information to other trusted third party service providers or partners for the purposes of providing you with the Services, storage and analytics and to comply with our legal requirements and internal guidelines. We may also transfer or disclose Personal Information to our subsidiaries, affiliated companies.
We may use third-party companies, agents, or contractors to perform services on our behalf. For example, we may partner with other companies to personalize our web pages, analyze our website or usage information, process payments or credit card transactions, fulfill or ship orders, collect debts, analyze or enhance the data collected by the Services (including user's interaction with the Services), or otherwise assist us in better serving the Services users. During the course of providing us with these services, these third-parties may have access to your personal and non-personal information in order to provide the services we requested from those third-parties.
The Services may contain links to websites not owned or controlled by us. We do not necessarily review or endorse the content of these linked websites. You should review the terms of service and privacy policies of all websites you visit.
Security and Confidentiality
We use industry-standard information, security tools, and measures, as well as internal procedures and strict guidelines to prevent information misuse and data leakage. We use measures and procedures that substantially reduce the risks of data misuse, but we cannot guarantee that our systems will be absolutely safe. If you become aware of any potential data breach or security vulnerability, you are requested to contact us immediately. We will use all measures to investigate the incident, including preventive measures, as required.
We will retain your Personal Information for as long as necessary to provide the Service, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
Viewing and Updating Information
We strive to give you ways to update your information quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. You are responsible for updating and maintaining the accuracy of your Personal Information that you provide to or through the Services. If you believe you have submitted inaccurate information through the Services, and would like us to change such information, please contact us at: email@example.com When updating your Personal Information, we may ask you to verify your identity before we can act on your request.
Information Warranty Disclaimer
Notwithstanding anything else in this Policy, we are not responsible for the accuracy, correctness, and security of any of the information we gather, store, and disclose to you or to anyone else.
Change of Ownership
In the event of a change of ownership or control of all or a part of Ace Proxies, including without limitation through acquisition, merger, or sale, we reserve the right to transfer all or part of the Personal Information and Anonymous Information we store in our systems. You acknowledge that in the event of bankruptcy, insolvency, or receivership, we may have no control over the use and transfer of your Personal Information.