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Ace Proxies Terms of Service

Last Updated March 28, 2019

We thank you for choosing to subscribe to our services. These Terms of Service (the “ToS” , “Terms of Use”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Ace Proxies (“Ace Proxies“, “we”, “us”, or “our”), concerning your access to and use of the https://www.aceproxies.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”) and set forth the terms and conditions under which Ace Proxies makes available its paid and free Service, including Private Proxies, Residential Proxies, Ace Proxies API, Ace Proxies VPN, and Ace Proxies Servers (the “Services”). By signing up and subscribing to our Services you (the “User” , “Member” , “Customer”, “Client”) hereby agree to be bound by these TOS, as may be amended from time to time. Therefore, please read these TOS carefully and visit these pages regularly for updates and changes. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms of Service, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site and Services after the date such revised Terms of Service are posted.

1. DESCRIPTION OF SERVICE AND MEMBERSHIP GUIDELINES

Ace Proxies provides customers with dedicated and shared proxy solutions, dedicated servers, vps and vpn solution that allow them to privately access the World Wide Web and to retrieve information contained on third party web sites, among other benefits. In exchange for this service, Ace Proxies charges its members a daily or monthly fee. Members must be at least 18 years old (or have the explicit permission of a parent/guardian) and capable to enter into a contract to use the services. Members must also provide current, complete, and accurate personal information when registering with the service and maintain it accordingly.

2. SUBSCRIBING TO THE SERVICES

By registering and placing an order to acquire Services, you warrant and represent that any information provided by you at the time of registration is complete, truthful and accurate, and you agree to ensure that such information is kept up to date.
Upon registering for an account, you will receive a link to your account, a username and a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another user at any time, or to disclose your password to any third party. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any, and all use of your account.
You may not transfer, assign or sell your Ace Proxies’s account and/or User ID to another party. You must not register as a member under multiple identities or personas (whether false or not). Multiple accounts held by the same individual or entity are subject to immediate termination (without a refund) unless expressly authorized in writing by Ace Proxies (including by electronic mail).
Ace Proxies has no obligation to monitor the Service or any user’s use thereof or retain the content of any user session. However, Ace Proxies reserves the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request.
Without limiting any other remedies, Ace Proxies may, without notice, and without refunding any fees suspend a User, or indefinitely suspend a User’s account privileges, terminate a User’s account, and prohibit access to the Services, if such User has breached these ToS or any other Ace Proxies’s policies, or has engaged in improper or fraudulent activity in connection with Ace Proxies, or has performed any other acts that may cause legal liability or financial loss to Ace Proxies’s Users or to Ace Proxies.
Ace Proxies may recover from a User any losses, damages, costs or expenses incurred by Ace Proxies resulting from or arising out of User’s non-compliance with any provision of these ToS.

3. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written Permission. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

4. BILLING AND PAYMENT

Subscriptions to the Ace Proxies’s Services may be made available in free or paid versions and/or in different service levels. Not all of the features and functionality of the Ace Proxies’s Services may be available in each version or service level. The features and functionality of each version or service level may be changed from time to time at Ace Proxies’s discretion. If your billing information and payment source is invalid, if charges billed to you are declined or not paid or if you fail to pay charges for a paid version of Ace Proxies’s Services when due, your account may be downgraded, suspended or cancelled, at Ace Proxies’s discretion. Failure to Charge – If the client’s payment method is declined for any reason, or if the payment has not been submitted Ace Proxies reserves the right to suspend the account until all payments are resolved. We accept the following forms of payment:
– PayPal
– Visa
– Mastercard
– American Express
– Cryptocurrencies
You may be required to purchase or pay a fee to access some of our services. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. We bill you through an online billing account for purchases made via the Site. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in U.S. dollars. You agree to pay all charges or fees at the prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to recurring charges, then you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation.

Billing and Payment Statement for Residential Proxies. For your subscription fee you are entitled to the agreed number of Gigabytes, as defined in your Plan, as credit, to be consumed within each subscription period. Any unconsumed credit from a subscription period is not carried over to the next subscription period. At the end of each period your credit balance will be reloaded to the full periodic credit. For the purpose of Ace Proxies service, bandwidth calculation consider 1GB to equals 1000MB. Should you consume all your credit before the end of your subscription period, or at any other given time, you have the option to purchase “over usage” credit that will survive until the end of your subscription period. If a User account is suspended, Ace Proxies may, but is not obligated to, maintain your account and/or related information, in order to allow the User to pay the past-due charges and restore its account. If the charges are not paid, such account may be cancelled. Please note, that until paid in full, all past due amounts will bear an additional charge of the lesser of 1.5% per month or the maximum amount permitted under applicable law. Information regarding the different packages and services we offer, as well as their pricing, billing method, etc., can be found here. Ace Proxies reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the Site.

5. CANCELLATION

You are entitled to cancel your account and registration at any time, in accordance with the terms of your subscription. After cancellation or termination of your account for any reason, you will no longer have access to the account and all information and content in such account may be, but is not required to be, deleted by Ace Proxies. Moreover, the service privilege that was granted by Ace Proxies, if any, shall immediately be terminated. Ace Proxies reserves the right, in Ace Proxies’s sole discretion, to cancel unconfirmed or inactive accounts. Ace Proxies reserves the right at any time and from time to time to modify, suspend, or discontinue the Services or any part thereof, or any User’s access thereto for convenience, with a prior written notice of 60 days. You can cancel your subscription/service at any time by contacting us using the contact information provided below or via ticketing system. Your cancellation will take effect at the end of the current paid term. If you are unsatisfied with our services, please email us at support@aceproxies.com.

6. REFUNDS

Because we care about our customers satisfaction Ace Proxies will refund customers who are not entirely satisfied with the service Ace Proxies provides as long as the refund request is made via Support Ticket within 72 hours of purchase and as long as all the condition of our Refund Policy found at www.aceproxies.com/policies/refund-policy are met. Ace Proxies on its sole discretion may choose to deny refund requests if the user requesting the refund violated in any way the service terms listed in this document or does not met all the requirements of our Refund Policy.

7. SOFTWARE

We may include software for use in connection with our services. If such software is accompanied by an end user license agreement (“EULA”), the terms of the EULA will govern your use of the software. If such software is not accompanied by a EULA, then we grant to you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services and in accordance with these Terms of Use. Any Software and any related documentation is provided “as is” without warranty of any kind, either express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. You accept any and all risk arising out of use or performance of any Software. You may not reproduce or redistribute any software except in accordance with the EULA or these Terms of Service

8. MEMBER PRIVACY

It is Ace Proxies’s policy to respect the privacy of its members. Ace Proxies will not monitor, edit, or disclose any personal information about you or your use of the Service, including its contents, without your prior permission unless Ace Proxies has reason to believe that such action is necessary to:

Ace Proxies may elect to provide certain demographic user information in aggregate form to third parties (that is, it will not identify you personally or compromise your own security). You agree that Ace Proxies may access your account, including its contents, as stated above or in order to respond to service or technical issues.

9. USER’S CONTENT

As a condition of your use of the Service, you warrant that (1) you will not utilize the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. (2) You are solely responsible for any content uploaded, submitted or transmitted by you through the site or the Service, including, without limitation, all personally identifiable information relating to you or any of your users, customers, service providers, employees, contractors or agents. Ace Proxies expressly disclaims any and all liability in connection with such content. (3) Ace Proxies may access, use, store, disclose and/or share any information stored or transmitted on or through the Services which Ace Proxies considers necessary or appropriate, including, without limitation, User’s content, IP address and traffic information, volumes, frequencies, recipients, usage history, and any other type of content or data, in order to, among others, comply with applicable laws and lawful governmental requests, to protect Ace Proxies’s systems and users, to ensure the integrity and operation of Ace Proxies’s business and systems, and to allow Ace Proxies to provide and improve its services. Ace Proxies also reserves the right to report any activity that it suspects violates any law, rule or regulation to appropriate law enforcement officials, regulators or other appropriate third parties. By accessing any content (including information, data, text, software, music, sound, photographs, graphics, video, or messages) through the Ace Proxies’s Service, you warrant that: (1) you are the owner of such Content, or have been granted all the rights necessary from the Content owner, and (2) that the use of such Content will not infringe the intellectual property rights, or otherwise violate the rights, of any third party.

By submitting Content to Ace Proxies, you automatically grant Ace Proxies (or warrant that the Content owner has granted) a nonexclusive, royalty-free license to use, modify, copy, duplicate, transmit, publicly display, publish, create derivative works of, distribute, or transfer any such Content, for any purpose whatsoever without any compensation to you. You agree to abide by all applicable local, state, national, and international laws/regulations and are solely responsible for all the acts or omissions that occur through your account or password, including the content of your transmissions through the Service. You are responsible for any content that you post or transmit on or through the Service.

YOU AGREE TO USE THE SERVICES PROVIDED BY WWW.ACEPROXIES.COM (ACE PROXIES) ONLY TO PERFORM WORK ON YOUR OWN BEHALF. ANY UNAUTHORIZED OR COMMERCIAL USE OF THE SERVICE, OR THE RESALE OF ITS SERVICES, IS EXPRESSLY PROHIBITED.

10. PROHIBITED ACTIVITIES

You may not access or use the Site or Services for any purpose other than that for which we make the Site and Services available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any materials, information, software, products or services obtained from this web site without the express written permission of Ace Proxies, and/or the rightful owner or licensor of such materials, information, software, products or services. You may not use the Service in any manner which could damage, disable, overburden, or impair any Ace Proxies’s Site/Service(s) (or the network(s) connected to any Ace Proxies’s Site/Service(s)) or interfere with any other party’s use and enjoyment of any Ace Proxies’s Site/Service(s). You may not attempt to gain unauthorized access to any Ace Proxies’s Site/Service, other accounts, computer systems or networks connected to any Ace Proxies’s Site/Service, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Ace Proxies’s Site/Service(s). By way of example, and not as a limitation, you agree not to:

11. THIRD PARTY CONTENT

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

12. WARRANTY DISCLAIMER

USER ACKNOWLEDGES AND AGREES THAT THE SITE, THE SERVICES AND ANY OF ITS CONTENT, ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS,” ARE USED ONLY AT YOUR SOLE RISK, TO THE FULLEST EXTENT PERMISSIBLE BY ANY APPLICABLE, LOCAL OR OTHERWISE, LAW. ACE PROXIES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, REGARDING THE SERVICES, INCLUDING ANY IMPLIED WARRANTIES AS TO FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, TITLE, NON-INFRINGEMENT, RESULTS, ACCURACY, COMPLETENESS, ACCESSIBILITY, COMPATIBILITY, SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, QUALITY, OR LACK OF VIRUSES. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

13. LIMITATIONS ON LIABILITY AND REMEDIES

ACE PROXIES ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY DISPUTE WITH ACE PROXIES (INCLUDING WITHOUT LIMITATION YOUR USE OF THE SITE AND/OR SERVICES) IS TO DISCONTINUE YOUR USE OF THE SERVICES. ACE PROXIES AND ITS AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, SERVANTS OR AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGE ARISING FROM YOUR USE OF THE SITE OR SERVICES OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OR REGISTRATION WITH ACE PROXIES’S SITE OR SERVICES. THESE EXCLUSIONS FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES INCLUDE, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ACE PROXIES HAD BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED. ACE PROXIES LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF ACE PROXIES’S SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO THE GREATER OF (A) THE AMOUNT OF FEES YOU PAY TO ACE PROXIES IN THE 1 MONTH PRIOR TO THE ACTION GIVING RISE TO LIABILITY, AND (B) $100. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTIONS, ACE PROXIES’S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. USER ACKNOWLEDGES AND AGREES THAT WITHOUT THE FOREGOING EXCLUSIONS AND LIMITATIONS OF LIABILITY, ACE PROXIES WOULD NOT BE ABLE TO OFFER THE SITE OR THE SERVICES.

14. INDEMNIFICATION

YOU AGREE TO INDEMNIFY AND HOLD ACE PROXIES AND ITS DIRECTORS, OFFICERS, EMPLOYEES, ADVISORS, SUBSIDIARIES, AFFILIATES AND AGENTS, HARMLESS FROM AND AGAINST ALL LOSS, DAMAGES, EXPENSES, CLAIMS, DEMANDS AND LIABILITIES INCURRED OR SUFFERED BY ACE PROXIES ARISING OUT OF (A) ANY REPRESENTATION MADE BY YOU TO THIRD PARTIES CREATING ANY OBLIGATION OR LIABILITY REGARDING ACE PROXIES’S SERVICES WHICH ACE PROXIES HAS NOT SPECIFICALLY ASSUMED OR APPROVED UNDER THESE TERMS, (B) YOUR’S BREACH OF ANY TERM OR CONDITION OF THESE TOS OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR (C) YOUR FAILURE TO COMPLY WITH ALL APPLICABLE LAWS, REGULATIONS, ORDINANCES AND TREATY REQUIREMENTS, RELATING, AMONG OTHERS, TO DATA PROTECTION, PRIVACY RIGHTS, AND COPYRIGHTS.

15. MISCELLANEOUS

No Guarantee. Ace Proxies does not guarantee continuous, uninterrupted access to the site, and operation of the site and/or Services may be interfered with by numerous factors outside Ace Proxies ‘s control. Ace Proxies does not guarantee your ability to connect to specific internet sites. If any provision of these ToS is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remaining provisions of these Terms shall remain in full force and effect.

Assignment. Ace Proxies may assign this agreement at any time to the successor in interest in connection with a merger, consolidation or other corporate reorganization.

Termination. Ace Proxies may terminate your access to any part or all of the Service and any related service(s) at any time, with or without cause, with or without notice, to be effective immediately, for any reason whatsoever. Ace Proxies may also terminate your account for inactivity, which is defined as failing to log in to the Service for an extended period of time, as determined by Ace Proxies. Upon termination of the Service, your right to use the Service immediately ceases. If you wish to terminate your account, your only recourse is to discontinue the use of the Service. Ace Proxies shall have no obligation to maintain any content in your account or to forward any unread or unsent workflow notification to you or any third party. This Agreement will continue to apply to all past use of the service by you, even if you are no longer using

Modifications to Terms of Service. Ace Proxies reserves the right to change the Agreement or policies regarding the use of the Service at any time. You agree that notification will consist of posting an updated version of the Agreement on this Site. You are responsible for regularly reviewing the Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.

General. You and Ace Proxies agree that any cause of action arising out of or related to this Service must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. Use of the Service is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Ace Proxies as a result of this agreement or use of the Service.
Ace Proxies’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Ace Proxies’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Service or information provided to or gathered by Ace Proxies with respect to such use.
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
You agree that Ace Proxies may communicate with you, or with others on your behalf, via email and any similar technology, phone or regular mail for the purposes relating to your user account, the Service, any software provided with the Service or any other services provided now or in the future by www.aceproxies.com or on Ace Proxies behalf.

16. ACE PROXIES – PRIVACY POLICY

Ace Proxies Privacy Policy Can be found here.

17. ACE PROXIES – ACCEPTABLE USE POLICY

Ace Proxies Acceptable Use Policy Can be found here.

18. ACE PROXIES – REFUND POLICY

Ace Proxies Refund Policy Can be found here.